Welcome to Sequenceholic. By purchasing from our website, Instagram, WhatsApp, or any other sales channel, you agree to the following Terms & Conditions.
Products
- We specialize in premium women’s clothing, including gowns, cocktail dresses, co-ord sets, kaftans, and occasion wear.
- As many of our products feature hand embroidery and embellishments, slight variations may occur. These are part of the craftsmanship and are not considered defects.
Pricing
- All prices are listed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges will be added where required.
Orders
- Orders are confirmed only after successful payment or confirmation of a Cash on Delivery (COD) order, where available.
- Sequenceholic reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
Payments
- We accept secure online payments through approved payment gateways.
- Orders will be processed only after payment is successfully received (except eligible COD orders).
Shipping
- Delivery timelines are estimates and may vary depending on location, courier services, and unforeseen circumstances.
- Customers must provide accurate shipping information. Sequenceholic is not responsible for delays caused by incorrect addresses.
Returns & Exchanges
- Returns and exchanges are accepted only in accordance with our Return & Exchange Policy.
- Items must be unused, unwashed, and returned with all original tags and packaging.
- Products that are custom-made, altered, or personalized are not eligible for return or exchange unless they are received damaged or incorrect.
Size & Color
- Customers are responsible for selecting the correct size using our size guide.
- Actual product colors may vary slightly due to screen settings, lighting, and photography.
Intellectual Property
- All logos, designs, product images, videos, and content belong to Sequenceholic and may not be copied, reproduced, or used without written permission.
Limitation of Liability
- Sequenceholic is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Privacy
- Customer information is collected only to process orders, provide customer support, and improve our services.
- We do not sell or share personal information with third parties except as necessary to fulfill orders or comply with legal requirements.
Governing Law
- These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi, India.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
Sequenceholic
Email: Sequenceholic2021@gmail.com
These terms are suitable for your website and online marketplaces. If you plan to sell on platforms like Amazon, Flipkart, or Myntra, you should also ensure your policies comply with each marketplace’s specific seller requirements.